Partners

Medical Assistance

AWP P&C S.A.

AWP P&C S.A. Insurance Company was established more than 100 years ago under the name of «ELVIA». Now in the age of globalization AWP P&C S.A. Insurance Company is a part of Mondial Assistance Group, the leader among the international holdings providing assistance and insurance services.

AWP P&C S.A. has 37 operational centers where 6.5 thousand employees work, and provides its services in 180 countries on 5 continents over the world through the net consisting of more than 400.000 suppliers. Each year AWP P&C S.A. registers 11 millions applications that means de facto AWP P&C S.A. helps somebody in somewhere in the world at each 3 seconds.

AWP P&C S.A. is pioneer of tourist insurance started in 50ths of ХХ century. Today this segment of the market makes 70% of all financial earnings confirming the financial stability of the company. Already 8 years by this time Uzbekinvest Hayot Insurance Company effectively cooperates with AWP P&C S.A. and provides to customers comprehensive insurance services accompanied with professional assistance.

AWP P&C S.A. has service centers – assistance departments providing services to customers in different languages around world. For Russian-speaking customers it operates two service centers accepting the calls from assureds round-the-clock in day, 7 days in a week, and 365 days in a year. So, the Russian-speaking operators and physicians accept calls from customers via modern telecommunication and computer systems, and help them in extreme cases, namely illness, accident, catastrophe, natural disaster, and daily situations when customers need support and professional assistance, especially at the time of being in abroad, foreign country.

In abovementioned case assured person should call to service center of AWP P&C S.A. which provides medical assistance in spite of wherever the assured situated.

AWP P&C S.A. provides professional medical assistance consists of:

medical consultation by physician via telephone;
physician visit to assured;
emergency;
hospitalization;
repatriation;
person accompany to the injured person;
other services.

The services are free of charge. Assured does not pay for services provided. All expenses guaranteed and paid by AWP P&C S.A., so, any medical institute, providing services, requires covering ones expenses from AWP P&C S.A.

If there impossible to connect with service center of assistance service, assured covers the cost of medical services and pharmacies at ones own expenses provided that afterwards these expenses indemnified without fail.

Uzbekinvest Assistance Service Agency

Uzbekinvest Assistance Service Agency, affiliate entity of the Uzbekinvest National Export-Import Insurance Company, was established on April 2000 by the decision of the Company’s Board of Directors.

Uzbekinvest Assistance cooperates with leader medical institutes, pharmacy stores over the Republic of Uzbekistan (more than 100 institutes).

Purpose of establishment:

Providing high quality and timely services on medical, technical, legal, and personal assistance to the citizens of the Republic of Uzbekistan, foreign citizens, and statelessness persons.

Services provided to customers

– voluntary medical insurance services;

– cooperation with leader medical institutes over the republic;

– guarantee high quality services;

– providing the information about treatment and diagnosis;

– round-the-clock customers supporting call center services;

– fast response to calls of customers;

– assureds’ interests protection;

– control the quality of services provided;

– high level personnel training;

– informational exchanges between assureds and insurance companies.

Organization of medical assistance:

– medical consulting, outpatient and hospital assistance;

– examination and care at home (hotel);

– observation at hospital;

– emergency and urgent assistance at the place of insurance accident;

– instrumental and laboratory examination;

– supply the medicines;

– medical escort at evacuation;

– medical evacuation, medical and ordinary repatriation (delivery the body to mother country), documentation and appropriate permission preparation.

ESADO LTD.

The Company was established on August 2008 as an independent assistance company. The founders of the Company are citizens of the Republic of Uzbekistan – physical persons. One of the main tasks of the company is the medical services organization.

ESADO Ltd. cooperates with leader medical institutes and pharmacies over the Republic of Uzbekistan (more than 70 institutes).

Services provided

– voluntary medical insurance services;

– cooperation with leader medical institutes over the republic;

– guarantee high level assistance services;

– providing the information about care and diagnosis;

– round-the-clock customers supporting call center services;

– fast response to calls of customers;

– assureds’ interests protection;

– control the quality of services provided;

– high level personnel training;

– informational exchanges between assureds and insurance companies.

Organization of medical assistance:

– medical consulting, outpatient and hospital assistance;

– examination and care at home (hotel);

– observation at hospital;

– emergency and urgent assistance at the place of insurance accident;

– instrumental and laboratory examination;

– supply the medicines;

– medical escort at evacuation;

– medical evacuation, medical and ordinary repatriation (delivery the body to mother country), documentation and appropriate permission preparation.

Reinsurance

Uzbekinvest Export-Import Insurance Company

Uzbekinvest Export-Import Insurance Company was established by the Ministry of the Republic of Uzbekistan (83,3%) and National Bank of Foreign Economic Activity of the Republic of Uzbekistan (16,7%) with authority capita in amount of USD 60 mln. The purposes of establishment are to support the national exporters and to attract a foreign capital to the republic, and to provide high quality and affordable services to the population of Uzbekistan.

The Company conducts the business under License # 00144 dated June 29, 2010 issued by the Ministry of the Republic of Uzbekistan.

Transinsurance Re

Reinsurance Joint Venture

Transinsurance Re Reinsurance Joint Venture Uzbek-Swiss joint venture was established in 2006 with authorized capita 1.6 mln. US dollars on the basis of Uzbek-Swiss joint venture working in the market since 1996. Today the Company’s authorized capita equals to equivalent of 4.3 mln. Euro.

The License #00067 dated September 5, 2006 issued by the Ministry of Finance of the Republic of Uzbekistan gives the right to provide reinsurance services on all general insurance types.

Transinsurance Re reinsurance company has a rating of “UzA” – high financial stability on the national scale (Saipro).

Customers

The following companies and organizations entrust health and life of their employees to Uzbekinvest Hayot Insurance Company:

Ministry of Finance of the Republic of Uzbekistan, Statistics Committee of the Republic of Uzbekistan, family clinics.

Embassies: of Italy and Poland

Representatives of the following companies:Mitsubishi Corporation, Berlin-Chemie Menarini Group, Glaxosmithkline Export Limited, Bionorica AG, Bayer Shering AG, Western Union, SGS Tashkent Ltd., Salyus Pharm, Lek Pharmaceuticals, Fito-Farm-Lek, Shneider Elektric International.

Joint and foreign companies: Uzcarlsberg, BIO VECTOR, Intertich, Maxam Chirchiq, Sandvik Mining and Construction CIS, Uz BAT, Cargo Management, Avalon Group, Ipak Yuli Turizm.

Audit organizations:Deloitte and Touche, Grant Thornton, Alyans-Audit.

Leasing companies: Qurilish-Lizing, Trast-Leasing, Baraka leasing, Paxta Lizing.

National manufactures and companies: Uzexpomarkaz National Exibition Company, Ferghana Oil Processing Plant, Shortanneftgas Oil Processing Plant, Uzinfocom centr.

Institution of Higher Education: MDIS Tashkent (Singapore Institute), High Business School of State Building and Society Academy under the President of the Republic Uzbekistan, Istedod Fund, Tashkent State Judicial Institute, Samarkand State Institute of Foreign Languages.

Football clubs: Dinamo (Samarkand), Sevinch (Qarshi), Bunyodkor (Tashkent).

Finance and credit institutes: UzR NB FEA, Ipoteka Bank, Qishloq Qurilish Bank, ASAKA BANK, RAVNAQ BANK, Credit-Standard Bank, Uzsanoatqurilishbank, Halq Banki, Capitalbank.

Insurance companies: Uzbekinvest, Kafolat, Kapital Sugurta, Transinsurance Plus, Temiryo’l Sugurta, Standard Insurance, Universal Sug’urta, Finans Sug’urta, Global Insurance Group, Алском, INGO Uzbekistan, Silk Road Insurance, Agro Invest Sugurta, Alfa Invest, Alfa Life, Kafil-Sugurta, Garant Insurance Group, Mega Invest Insurance, Ishonch, Unipolis and many other companies.